Tips for improving your relationship with tenants!
By keeping your tenants happy they are less likely to want to move out. Content tenants are more likely to take care of your property too.
By keeping your tenants happy they are less likely to want to move out. Content tenants are more likely to take care of your property too.
Buying your first property, especially in today’s housing market, can feel exciting & daunting. So, here are the things we wished we’d known...
Many homeowners have this dilemma, should they move or revamp their current house to suit their needs better. Here are some insights into this topic!
So, you’re thinking about moving house? First things first, it is important to have an idea of how much your property is worth - and there are...
Applicants often ask us 'What can I do to make me stand out when I apply for a property?'. So, our lettings team had a chat with some landlords...
Depending on where you are in the sale process, you should still make every effort to move the process forwards. A June deadline could still be...
As more affordable deposit options are coming back, we wanted to share with you our five steps to becoming mortgage-ready this year. And you do...
There are many ways of adding value to your home before selling. We chose TOP 9 easiest ways of ding that! Read this article and get your...
We would like to thank you both very much for all your excellent efforts on our behalf to sell our property. We are very happy with the selling price you have achieved.
As I'm now up to a full complement of tenants I just want to say thank you for all you've done for me these last six months. Your support has been invaluable and you [Isobel Burns] are a credit to Mighty House.
I just wanted to say a big thank you to you and your team. From the first enquiry about my tenancy right up to my termination date you have all been very friendly and helpful. The whole process was so easy and quick. I have rented on several occasions with other estate agents in the Lancaster area and I have to say that your company have given the best service without doubt. If I ever have cause to rent in the future you will be my first port of call. Please pass on my thanks to all your team.
I am very grateful to all of the mighty house team especially to Peter Charnley who personally dealt with the sale of our house. They all go above and beyond to ensure everything progresses and runs as smoothly as possible. They keep you well informed and up to date of the process throughout, I would defiantly recommend mighty house. A big thank you once again!!!
Really quick to respond to call out. Problem sorted we have heat again
Great renting company. In case of any problems, they quickly deal with them.
We would like to thank you for being fantastic agents and also would be grateful if you could pass on our appreciation to the Landlord. We enjoyed living in the property and you were much easier to deal with than any agents we've encountered previously.
H & C Legat
I can't thank you enough for everything you have done. Words can't express how grateful I am. I can now care and see my mum and she can see her grand children.
Mrs M Mclee
To All at Mighty House. Just wanted to say thank you for your help in our "efforts" to buy [property] Road. It just wasn't the outcome we wanted but realise it wasn't for the want of trying by ourselves or your team. Special thanks must go to Isobel who I know tried her best. Guess it just wasn't mean to be. We keep our fingers crossed that our current attempts to buy a house go smoother and quicker. Thanks again.
J Nicholson & family
Thank you very much for all your kind help in the process of our new property purchase. Had a wonderful experience....
Thank you very much for a fast efficient and professional service. All the staff were polite and helpful and I was very pleased with the outcome. I would certainly recommend you to friends and family. Once again many thanks.
Mrs J Coulson
To Mark and Team, With best wishes for Christmas and the New Year. Thanks for all your help & guidance with the house sale. The speedy action was awesome!!!
Mr & Mrs Bowskill
We are so pleased that we decided to use Mighty House to sell our house. Mark told my husband and I that he had a great deal of experience in the estate agency business and it certainly showed. He knew exactly the type of person that would be ideally suited to our home, and sold out house within a few weeks, in fact he actually sold it twice as our first buyer dropped out due to personal reasons. We mainly dealt with Isobel in the office who was fantastic, efficient and friendly. We were very pleased with the brochure Mighty House produced and would be more than happy to recommend them. Thank you mark and Isobel for everything!
I would like to say a huge thank you to Peter and his team especially Isobel who went above and beyond to help us try and find a home for my daughter to rent. The service we received was AMAZING. The courtesy that the whole team gave me certainly puts Mighty House firmly at the forefront of my mind when thinking of premier customer service. I would like to add that one of the main reasons Mighty House stood out for me was after 3 months of discussion with estate and letting agents in Lancaster, Mighty House was the only company we faced who had staff with nice manners and were able to provide good customer service, I’m afraid this is not so with all agents in Lancaster. They came across as the only letting agents who actually cared about the customer standing in front of them, rather than just trying to palm off excuses or not listening at all as was the case with many others. All in all excellent service received. Thanks Guys. :)
Katharine and Katriona
Many thanks for all your help and advice. We would certainly recommend Mighty House and will certainly be in touch again when we are in need of your services.
And thank you and the team at The Mighty House for the great service and support that you have provided to us throughout the long saga of trying to sell 5 Windermere Rd. Being at such a distance has been really difficult for us but you really went the extra mile for us and we really do appreciate it. I wish you all the best with growing the business. I am sure that it will go from strength to strength with the excellent service you provide.
Anne-Mree & Ron
Mighty House gave me a super platform to advertise my property, accompanied with quick and responsive customer service to help me rent my house within 2 days of going live. I would definitely recommend Mighty House as a economical and effective way to sell or rent your property.
I have been extremely happy to rent from Mighty House and I am really grateful for all your help in the past one year. I will recommend Mighty House to my friend and anyone else for sure. I think I speak for everyone at 64, Coulston Road when I say that your management has been first class!
I am delighted at the professional manner and dedication of the staff at Mighty House in achieving the expedient sale of my property for a great price and making it stress free. Many thanks.
After visiting the showroom at 83 Bowerham Road we instructed Mighty House to sell our house. Mark Fletcher did a thorough job valuing, assessing and photographing the property. His advice was always helpful and forthcoming. He took a personal interest in promoting the sale and efficiently conducted viewings and he got us a good price for the property. He kept us in touch with developments as the sale proceeded. We certainly would recommend Mighty House as a helpful and efficient local estate agency.
David and Judy
I choose Mighty House because they were an independent firm with a local shop front as well as being linked in to all the on line services which are now a requirement for house sales - I felt I was getting the best of both worlds. I have already recommended their services to my friends and am happy to offer a wider testimonial here. Their staff were always helpful and Mark, in particular, offered a friendly and very competent service. Mark was always available to talk through any issues, and the local office meant that I could have a ‘face to face’ chat when I felt the need to talk through any particular situations. Mark’s wealth of experience of selling houses meant that I felt able to trust the advice I sought at various points in the sale. I choose to use one of their services where I showed prospective purchasers around my house and whilst this deal offered very good value for money, I never felt a less valued client because of my choice of using one of their cheaper schemes. I would definitely use their services again should I ever move house again!
Following a relocation from London to Lancaster, we decided to start looking into purchasing our first property. We contacted a number of estate agents in Lancaster and viewed a range of properties. We initially offered on a property with another agent but the service we received as buyers we felt was very poor and not working in our best interests. We contacted Mighty House as they had similar properties for sale. From our first contact with Mighty House, we felt that they listened to what we wanted and ensured that they arranged viewings that were appropriate; a number of other agents just seemed to want to show us everything they couldn't sell rather than anything that ticked our boxes. Mighty House worked hard to ensure that both our needs and the seller’s needs were met and we were delighted with the outcome. They were understanding of our particular circumstances throughout and ensured that we and the vendor were kept abreast of developments as they happened. Mighty House have been honest and transparent with us throughout the process and have even recommended an excellent Solicitor who helped move the process along extremely quickly through to completion. We couldn't recommend Mark and the team at Mighty House any higher; they supported us through the roller coaster of buying our first property and were a delight to negotiate with.
Nathan & Vicky
A great service from start to finish, professional and friendly staff. It was a rather bumpy ride selling my late aunts bungalow especially when the first sale fell through but Mighty House had it back on the market within hours and viewing within days. Once the sale was agreed they were very helpful in sorting out any little niggles helping to save time and money with legal costs. Overall a high class service at a very reasonable cost. Many thanks from the Haslam family especially to Mark and Isobel.
Mrs Steph Haslam
Excellent service throughout the duration of my tenancy
Great service from start to end. Would recommend.
Fantastic service in my first year from Peter and team. Any issues resolved swiftly.
Thank you Peter and team
Thank you Peter and team
I encountered a few small problems, which were dealt with efficiently
Enjoyed my time within this property and dealing with Mighty House. Thank you.
Clear advert, professional service given by all. No problems, would recommend
Found property on internet, a clear advert, dealt with peter who was very good and answered all questions professionally. Would recommend. Isobel is also lovely to deal with
Happy with everything, would recommend
Very good service from Peter and Isobel, would come back again, and have recommended to many friends
Maysara Adel Ali Sayed
Good service, We've used them more than once and would recommend
David Cunlffe & Elsa Jean Kinnish
Really good service. Saw advert in paper, clear with full details. Our queries were handled immediately
Paul & Michelle Good
Saw on Rightmove, Ad not complete, but Peter explained all, dashing suit, have dealt with other estate agents before but MightyHouse was very professional -its like dining at a fine restaurant
Mr Pavel Bogolyubov & Mrs Natalia Bogolyubova
Very helpful. I saw the property on Rightmove. The advert was good. Easy and no hassle
Benjamin Allen Maunder
Very happy with service, we had a few issues with the rented accommodation, which were sorted sensibly within good timescales, which we were happy about. Highly recommended
Mr George Fragkiadakis & Ms Anastasia Legga
We recently had heating problems. There was a quick response to these, so we would recommend Mighty House
Mr Tim Buthcer & Mrs Sian Butcher
Dealt with peter - fantastic service
Very happy with the service and would recommend.
Geoffery F Marshall & Janice E Marshall
Good service, would recommend.
When we spoke to Isobel, she was fantastic - very informative. We were shown round the property by Peter - excellent viewing.
Mr S & Ms J Edwards
Fantastic service from Isobel, was a smooth process. Also suggested alternative properties. Would highly recommend.
Ms Star & Mr Harris
Fantastic during my brief tenancy and helped me
Was recommended by a friend, dealt with Peter, Peter was absolutely brilliant, any issues were dealt with within a week, would strongly recommend
Zoe Louise Clarke
Just a note to say how very happy we are with the service provided to us by the team at Mighty House. We are landlords with two student let properties at Lancaster-we initially started with one house for our daughter who was at University there. As we were new to the market with the first property we relied heavily on Peter who gave us great practical advice on the student let process. This continued with the second property and again Peter's advice was invaluable particularly relating to the renovations required and the specific requirements for student houses. We have had contact with most of the staff at Mighty House and find them to be very genuine, friendly and helpful and all the requests made by ourselves or our tenants have been dealt with in a timely and professional manner. A special mention for Isobel who goes 'above and beyond' in her efforts to assist both the tenants and landlord and is a pleasure to deal with.
Excellent team. Many thanks to Peter and team and they made me change my review from bad to excellent by giving the best service ever. I would like to recommend might house as a trust worthy Agency for renting a house. Thank you Peter for all your support and regret that I got a wrong impression of Mighty House.
After several decades with my property with a "nationwide" organisation, finally got fed up with lousy service, high prices and tenant gouging. Mighty House, despite the slightly silly name, have been brilliant. They seem to really care, respond quickly to any issue, problem, difficulty, etc ... and costs are very reasonable. In my opinion, worthy of six stars.
I bought a house through Mighty House and the experience was fantastic. Really helpful guidance all the way through the process. Peter and the team are highly recommended.
I'd just like to say a personal thank you to Isobel at Mighty House. At one point during my purchase it all seemed to be going pear shaped and I thought I was going to have no choice but to pull out. Thanks to Isobel's friendly approachable nature, help, advice and guidance - I have just spent my first night in my new home. Once again, thank you.
I recently used Mighty House to rent out my flat in Lancaster. I did have a few problems initially with lack of communication, but I spoke to Isobel and she gladly sorted everything out for me, and went above and beyond to help me. I couldn't be more grateful
The team at Mighty House are absolutely brilliant. They went out of their way to ensure my tenancy was sorted before an important deadline. You guys deserve 6 stars if that were possible. Highly recommended!!! Anisa
This company knows the market and makes every effort to find the right house for you - and arrange a viewing as soon as possible. Very friendly staff especially Isabelle and John. Many Thanks
Had a great experience renting from this company. The process was easy, the customer service very friendly and professional and any queries etc. we had were promptly dealt with.
Mighty house provide a responsive and professional service.
Really quick to respond to call out. Problem sorted we have hear again.
I am very grateful to all of the mighty house team especially to Peter Charnley who personally dealt with the sale of our house. They all go above and beyond to ensure everything progresses and runs as smoothly as possible. They keep you well informed and up to date of the process throughout, I would defiantly recommend mighty house. A big thank you once again!!!
Now the sale has gone through (finally), I would like to thank you for your patience with us through out the process and also for responding promptly and politely to my many emails and phone calls. Thanks again.
It is great to have an efficient and reliable managing agent which I can trust, essential when I live 200 miles away!
I’m really happy with how you and the team are working and I look forward to increasing my portfolio with you in the future.
Excellent feedback of viewings and during sale process. Important as we don't live in the area.
I used both the selling and letting service and couldn't have asked for more. Thank you John for all your help and courtesy, am so happy in my new house.
The pricing options were clear on the website. We felt the process was well handled from start to finish.
Quick responses to emails and very flexible with viewings.
John took ownership, followed up on calls and couldn't help enough! Thank you.
The advertising, marketing and advice during negotiations were very good. Excellent relationship between yourselves and your sales manager John Davenport. John was always courteous, positive and available for consultation. His experience undoubtedly helped achieve a satisfactory sale inside 6 winter months.
Once my offer on a house was accepted the communication by Mighty House was very clear and speedy. It was also very helpful. Thank you Greg.
What impressed you most about our service? 1. Contact regarding imminent viewings 2. Ease of parking close to the office 3. Knowledge, friendliness and helpfulness of John Davenport. 4. Mighty House dealt with all aspects of the sale.
What impressed you most about our service? Attention to detail, thoroughly professional in dealing with purchasers requirements and returning calls!
Mr & Mrs Tilley
The inclusive approach is high on the list. The service from John and Greg was done in a friendly manner and contact was regular. Support and information available at all times during the process. It was a painess process that I felt to be part of but lead exceptionally well by the Mighty House team.
The full service, recommending properties which meet my requirements, advising and arranging refurbishment and then letting. All the staff are knowledgeable, professional, friendly and approachable.
Thank you very much for you prompt reply. I can tell you it is very refreshing to talk to an Estate Agent who wants to do his job. I have been looking for a property for 9 months and you are the only one who !! I repeat, only one, who answered my first enquiry and knew what I was talking about but then went on to engaged with me asked what I was looking for etc etc. And on the same day sent me details of 4 other property’s that I may be interested in. Thank you it was a pleasure to discuss things over with you. What the norm is... I ring an estate agent... they often don’t even know the property I am talking about .. they never ring back ... so that’s that’s the end. I will keep and eye out at property’s that are been sold by Mighty house in the future. Once again thank you Greg.
I would just like to say thank you to you and the team at Mighty House on behalf of our family for your handling of the sale of our late father's home. We appreciate the speed and efficiency with which the whole process was dealt with from start to finish. This helped us greatly in what is a difficult time.
Constant communication between you and us. Kept us informed of every development. The promotion of our property was way above what we expected. Staff, both on the phone and face to face were brilliant. Remarkable job done for us. Well done and sincere thanks.
Mr & Mrs Todd
John & Greg. Your customer service is 1st class. I liked their honesty, knowledge, communication skills and professionalism. Also your website is great, it makes some of your competitors look very amateurish. Thanks to John, Greg & all the team. As a family we will not hesitate to use you for future rental/selling/buying and property needs. I wish I had known about you sooner.
No Stress at all, was very pleased at how fast my property sold.
Quick response to a viewing. Let the house speak for itself without hard sales patter but answered any questions in a professional manner during the viewing and again when we rang up with some questions. The prompt response at finding the answers for us.
The knowledge skills & abilities of the team. As owner Peter is both approachable and available. The complete staff team iare friendly, knowledgeable and well informed.
Kept me informed as to progress
Quiet confident and effecient.
Amazing service at an amazing price! Your knowledge and how involved you were. Very helpful!
Caring and courteous at all times. I was selling late mothers property, knowing everything was being dealt with in this manner helped a great deal.
Friendly, thorough staff - Greg very helpful. Kept to promises, kept informed through the process. Box of chocolates at the end was a thoughtful touch.
Excellent personal service
John's patience, knowledge and much needed sense of humour. Many thanks for all the help.
Friendly, courteous + personal service with regular contact throughout the selling process, dealt with empathy and understanding following bereavements
Always called back when you said you would. Flexible + professional. Very good at mediating terms between both parties and ensuring all needs were met. Highly professional + highly recommended quality personal service.
Informed of appointments etc. by phone and email. Excellent and friendly service by John Davenport and Greg Clifford at all times.
I really appreciate what an amazing job you do. Honestly I can’t rate or recommend you guys highly enough. Thank you for all your efforts!
Mrs Harper - Current Landlord
Easy to contact you, very responsive to my questions and secured a sale almost immediately.
Mrs Van Den Berg
Very friendly and showed a lot of interest
Mr & Mrs Garrett
I am most impressed with the quality of help from Greg and John. Also your help finding right workmen for various jobs in house, was very useful to me as I am not local.
Response to enquirys, help resolving issues. Friendly service and cost.
Friendly + informative staff (Greg in particular). Kept us informed with the progress of the sale under the unfamiliar circumstances of a foreign buyer. We also thought it was nice of John to recommend us to a view a house on with another agent when we were looking to buy. Overall we were very impressed + wish we'd have gone with you in the first instance.
Mr & Mrs Winder
You got lot's of peoples interested from the beginning. You had buyers in mind and when someone called you showed them the property same day. A friendly and helpful attitude was great too.
I was thoroughly satisfied with all the help I got. The staff were very friendly, patient, helpful and always got back in touch if there was a problem
Going over & above what was expected of an estate agent. You could not have been more helpful. Thank you.
Thanks to you and your team for achieving our sale in a timely and professional way. I can see why your business has been winning awards and I would definitely recommend you if I find the opportunity to do so.
Four P's - Punctual for appointments, personal touch, polite and professional.
Efficiency, response and pro-active!
Quick response and very helpful
Mr & Mrs Gibson
Dealing with Greg Clifford was a pleasure. His commutation and attention to detail made the process simple.
Not too pushy in following up after viewings or during viewings. John was friendly + understanding. very easy to deal with, making what could've been a stressful process less so.
We own a property in Lancaster and have had it let by MH since we bought it in 2014. This let we have had Beccy assist with our tenant search, she has been amazing. Brilliant communication, very knowledgeable and highly efficient. Thank you once again.
Mr & Mrs Carr
I had the pleasure of meeting Greg, sales and marketing manager who assisted me with a house inquiry. His customer service and attention to detail was exceptional. I would highly recommend his service.
All staff very courteous and always answered queries raised.
Mr & Mrs Coward
We seem to have a great working partnership with Mighty House. Repairing or if necessary replacements for household electrical appliances great to work with very helpful staff very pleasant too
Hartleys Electrical Service - Lancaster
Mighty House’s Maintenance Manager, Jason, is a delight to work with. He is always keen to assist us as landlords and liaise with all relevant parties including the council, student tenants and contractors to ensure that properties remain compliant with the latest regulations and are maintained to the standard expected. He is responsive and helpful and always willing to share his knowledge and experience to deliver a speedy resolution to any issues that might arise.
Si & Di - Landlord
Mightyhouse have a very prompt and efficient maintenance team. Faults can possibly be rectified within 24 hours. The team are able to repair most faults ranging from water leaks, roof repairs etc to smaller jobs like joinery, electric and plumbing. They are also very cheerful and helpful .
We have just bought a house through Mighty House and the experience was very positive. Their customer service is excellent and we were kept well informed throughout the process. Greg, in particular, was a pleasure to deal with and his in-depth knowledge and honest opinions were greatly appreciated. Many thanks for all your help, we would highly recommend your services.
Miss Davies & Mr Edwards
Mighty House offers very good service from first viewing to handing over the keys on completion day. Greg was a pleasure to talk to from our first meeting through to the end. He dealt with out questions swiftly.
Efficiency, nothing was too much trouble.
Communication! Professionalism! Friendliness!
I have used Mighty House to sell two properties within a two year period. I actually received an offer within days on one property which was very near full asking price. I found that Mighty House sold both properties within and excellent time frame and there was no shortage of viewings or marketing. I would describe Mighty House and an Estate Agents with integrity which many others lack, severely. I never felt fobbed off, or like no one cared. The customer service I received was amazing. The circumstances in which I sold my properties were not straightforward and I always felt that I received excellent support and advice especially from John, Greg and the lovely Isobel. I have found with other Estate Agents that they can be dishonest, rude and downright deceiving using underhand techniques to get a sale or hike up the property prices. Mighty House are extremely professional and do not resort to, or indeed have any need to resort to such tactics or methods because they do everything fairly, honestly and properly. I wouldn't hesitate to recommend Mighty House to anyone with needing to sell, buy or rent a property and I certainly cannot than the extremely hardworking team enough for their services.
A very big thank you to all the team at Mighty House for all the hard work you did in finding me the right deal. Would especially like to thank Lydia for going that extra mile for me. Thanks Lydia. Mrs Keane, very satisfied customer
Very friendly, personal services.
Miss Sweet - Previous Vendor
I found all to be a very high standard and an enjoyable experience. Speed of correspondence was good and on-going support and care.
Patience & Tenacity. Amanda in your office is a star.
I was most impressed that Amanda really appreciated a quick purchase was what I wanted. She made this possible with her quick replies to emails and phone calls. I feel like she never rushed in any of her communications with me.
We asked... 1. Would you recommend us to a friend selling a house? Yes - I Already did 2. What could we improve at our end? (Nothing - it's great) I really cannot thing of anything - Moving, selling the flat has been immensely stressful but right from the first time John/Greg came around they were the right people who made me feel ok to let them sell it/price was right. I said I would get other quotes but in the end I did not because I felt like they were the right people to sell my flat. Everything was very easy to set up and simple. You did photos, marketing, online, even did a video. You made the flat look ace but we had a realistic price which we amended as we went on. The whole selling was one price, i was glad it was simple, no hidden extras. I totally believe you worked as hard to sell my little flat as you would for someone with a much higher budget house. You kept in touch with me and informed me throughout the process, which was at times complex and stressful. Not because of you because that is selling houses in the UK but Mighty House helped me through all the ups and downs. When Amanda joined the team she was also brilliant and kept me informed every week how things were going. You recommendation of PD Lawyers was great I was sorry the mortgage company would not let me use them for both buy/sell. But they were brilliant. Before I met mighty house I thought i would not be able to sell the flat but I say your signs with SOLD on outside and called you - BEST THING I HAVE EVER DONE.
We asked... 1. Would you recommend us to a friend? - Yes 2. What could we improve at our end? - I really can't think of anything. It is not an easy job you do. Before all this I was pretty suspicious of Estate Agents but Mighty House are so helpful. There is not hard-sell and you did not 'bug' me with lots of calls about houses I did not want. Other estate agents have bombarded me with calls, texts, emails, post even when I have asked them not too but Mighty House were brilliant 3. What most impressed you about our service? 1. How much I felt like they took time to know what I wanted. 2. How much time they give you at a viewing to look, much more than other estate agent. 3 That they would fit me in for a viewing after work hours. Other Estate Agents would not show after 4.30 but John showed me houses twice at about 5.15/5.30 and did not rush me at all. 4. Amanda is amazing at keeping in touch and keeping you informed about what is happening and progress. This is good because buying a house will make you bonkers. 5. There were two houses I liked with Mighty house this one and Balmoral Road. I felt very supported to find a right house. When I first came to this house with john I was trying to rule it out.but instead I fell for it. I could see past the orange lounge. I felt like John was really helpful and helped me see the possibilities and how this would work for me. Then I came back with Amanda and I knew it was this one. It is really hard to know how to negotiate prices or where to start when you don't do this much, you were very supportive with all my offers until we agreed on one. Now I live here so far amazing. The house has been nick named 'Fugly cottage'. There were lots of times I considered stopping the process or feared I would loose my mind doing this. Mighty House Amanda, John & Greg made this house possible and kept me sane as possible
First class service & advice from John Davenport. Always resposned promptly by phone or e-mail.
Speed & efficiency
Mr Woodfield - Previous Vendor
Dedication and helpfulness of staff, particularly Amanda who was a great help throughout the whole process.
The photographs, level of service and the prosecco and card, when we collected the keys was a nice touch. You go above and beyond with your customers and it is appreciated during sometimes stressful process of buying and selling houses. Thank you.
Mr & Mrs Houghton
Speed that any queries I had were handled. I was very satisfied - thank you particularly to Greg
Mr & Mrs Bonner
Everyone was friendly and helpful, I was kept informed about vieiwngs. Amanda is a star and kept me sane through the process.
Friendliness! Always being at the end of a phone when I called. Efficiency - always returning calls when requested + organising and answering questions honestly.
Easily getting hold of Greg, John or Amanda on the phone. Nothing too much trouble! Feeling able to trust the team to do the right thing.
Regular updates. Managed all the viewings and kept me informed.
What impressed me was your very personal touch + attitude. I felt in good hands - I know I was the buyer + not the personal paying for your service, but felt included + important to the process. A lovely family business that really cares!
This turned out to be an extremely long sale (over 6 months). However we were kept informed at all times & another buyer was found incase the sale did not occur, this gave us peace of mind which is essential at a stressful time.
Very professional - thorough viewing details prepared and issue quickly. Creative ideas to maximise potential interest. Speedy communication of bids and subsequent negotiation .
Friendly helpful staff. Queries answered promptly. Good communications. House sales can drag on but Mighty House seemed to do their best to move things along.
Mr & Mrs Mcparland
My emails & telephone calls were always returned - usually by John. very good pictures of the bungalow - down to Greg.
You were interested and attentive. You were courteous + efficient. You kept me informed of progress and let me know promptly if I needed to do anything myself to aid the sale. Thank you for your advice + expertise in selling my property. Your advice was helpful + realistic & I appreciate all that you did
Quick replies to emails and bottle of wine at the end. Also staff were always friendly and helpful.
Would recommend Mighty House to anyone buying or selling houses. Friendly, very efficient service. Phone is answered quickly and communications are excellent.
All contact satisfactory. Speed that the ad was online.
Immediate response via email or phone. Problems resolved immediately, professional and polite.
Fantastic support from all, always answered questions, always helpful. Always on the ball, friendly staff and were never rushed when viewing the house.
Mr Carter & Miss Hadwin
Fast to act, relevant info given to us. Viewing on the same day as house went on the market!
Mr & Mrs Knowles
Great newsletter and regular emails with the newest properties. Very friendly & professional staff. Quick response to questions + enquiries
Mr & Ms Tritton
Always friendly, great local estate agency - could always pop in if concerned about anything, always good to chat to someone face to face
Mr & Ms Cornthwaite
The staff were nothing but helpful and nothing was too much trouble - you made a stressful time a whole better
Friendly and 'on the ball' approach. Completely satisfied with the service
Mr & Ms McAvoy
Me and my partner have been letting with mighty house for nearly a year now. They have been so amazing, specifically Beccy. She has gone the extra mile to make sure that we are always up to date and is very prompt in getting back to us about any queries we have. Especially with the recent outbreak of covid 19 we have felt so looked after. Beccy has kept in touch and made us feel a lot more at ease as it’s been a very hard time for us. I can not recommend them enough!
A very professional, efficient service. Greg went above and beyond to make sure everything went smoothly. I have no hesitation recommending Mighty House.
I am so grateful to have chosen to rent with Mighty House, we have been with them a few years now and I would highly recommend them. Our contact, Beccy, has gone above and beyond for us throughout the whole time we have been renting with them. Her support has been invaluable - especially during these current times. I can't imagine renting with anyone else! Much Appreciated!
Highly recommend Beccy and the lettings team. They found me a tenant within weeks of getting the property on the market. The service and professionalism has been excellent throughout. Thank
My partner and I were looking to move into our first home together, and Becky couldn’t have been more helpful! Once we found our dream home it was all hands on deck and they got the ball rolling straight away, we could not fault them if we tried. Would definitely recommend!
I couldn’t recommend might house enough. We recently used them to sell our house. Due to Greg Cliffords ( head of sales) hard work and professionalism this was made easy and we luckily sold it within days. He presented our house excellently on Rightmove and communicated really well with us all the way to completion.
The sales team were excellent. We dealt mainly with Greg who we couldn't rate highly enough. He was always on hand to answer our queries and was extremely helpful with arranging access to the property to allow tradesmen in for advice which was very helpful for us.
Mr & Ms Ryan
We have been renting out our apartment through Mightyhouse for a few years now. I would not change to another agency because Beccy and the team at Mightyhouse offer a quick, efficient and very friendly service.
Great communicators and went out of the way to answer all questions!
We like to thank all the staff at Mighty House for their assistance in the sale procedure with a special thank you to Gregg and Lisa who have both been professional, informative and helpful in all aspects of the process.
Mr & Mrs Walton
Excellent service. Highly recommended. Good value, very professional and friendly estate agents. They work fast to get your house on the market and give you viewing feedback quickly. You can tell they work very hard. I liked it they were not one of the big chains, as who ever you speak to at mightyhouse knows about your property and you can often speak to the same person. The write up for the property brochure and websites are done quickly and to high standard. I have nothing to complain about. Would use again.
Beccy is always a pleasure to communicate with and responds to our enquiries very quickly and professionally! She was excellent in dealing with my query very quickly and I would definitely recommend Mighty House's services to other landlords or tenants. Thank you so much Beccy, it was a pleasure speaking with you!
Beccy is very efficient and responds to our enquiries well! My friend and I didn’t have any problems in sorting out our rental agreement. She’s fantastic and lovely!
Hi We would like to thank all the staff at Mighty house with their assistance during the sale process and a special thank you to Gregg and Lisa who where both professional, attentive, helpful and obliging at all times.
B. & S. Walton
Greg did a fantastic job with our video and had our house on the market within days. We sold in less than 24 hours thanks to his great work! Thank you mighty house!
I do not have any complaint on the renting process, it's been really smooth. I received a prompt and useful answer to every question I had trhoughout the process from Beccy, even those questions that were not of her direct concern
Both me and my partner used Mightyhouse to sell our properties, Lisa and Greg on the sales team were amazing, really communicative and did everything they could to help you out, often at the drop of a hat.
I was very satisfied with the whole process from start to finish. At all times I felt my business was valued by the very helpful staff at MH, who were professional and friendly throughout, and that my interests were put first. Close contact was maintained, appointments to view managed to my convenience, with feedback from viewers given asap. Covid guidelines being highlighted throughout. Given the difficulties of current times, I cannot imagine what could have made the experience any easier, and wish MH and staff continued success for the future.
I just bought my first house through Mighty House. Staff were polite and helpful and were always happy to answer and help me with anything I called them about. I would recommend them to others. Thankyou.
I have been super-impressed with the quality of the leads you generated. I actually had a back-up couple ‘champing at the bit’ just in case Andrew didn’t take the apartment and, as you know, other leads still coming in. Also, very grateful to you (as always) and the team there for all your excellent help and advice above and beyond an advert. Real value for money!
Ms. A. Broadbent
We went to view the house called Westfield at Cabus. Denise showed us round and I just wanted you to know that she was extremely good, she was helpful, friendly and gave us a lot to think about. Especially when the traffic on the road was even more busy than I thought it would be. Thanks to Denise
Ms J. Mason
I write in praise of the excellent service received from your company and in particular Ms Karen Edwards- efficient, friendly and professional: the perfect combination and a credit to your firm
For several years now MH have looked after me well. Beccy, for some time now, has been top notch when dealing with my questions and she has been matched recently by Emma who has taken the utmost care in overseeing work completed this week at the property. She even thanked me for my input which amounted to very, very little indeed! For sheer professionalism (and good manners) these two can hold their heads high. Thank you!
We have been mightily impressed with the service provided by Beccy and Emma in setting up our property with a new tenant and arranging work and repairs for us whilst absentee landlords.
Excellent company to deal with. Looked after by Beccy from start to finish. Would recommend highly if your looking to rent a property. Excellent service. Look forward to using them again.
The lettings and maintenance team have been fantastic, particularly Emma. Brilliant communicator. Very responsive, efficient. An excellent level of service provided.
I want to thank Mighty House team for all their hardworking to complete my purchase. Huge thanks is going with deep appreciation to Liz. Liz went above and beyond in helping orchestrating this transaction. Special thanks to Greg, who was always a phone call away, with instant addressing of any concerns or difficulties. I am really pleased with what I have got from these guys. Thank you
Fantastic experience renting with this company - the lettings team provide an excellent service, are very friendly and incredibly helpful. Emails are responded to efficiently and are always informative. Moving and choosing a place to rent can be stressful, but this company made this so much more pleasant. I would absolutely recommend Mighty House to anyone looking to rent!
Beccy Quail is a fantastic estate agent that has always gone above and beyond for us. She is both responsive and professional.
Would recommend ,very professional and have dealt with our sale very well.
First rate service. I can't recommend Greg and his team enough. They were there helpful, efficient and friendly. Brilliant to deal with and great value for money. Ultimately they achieved above our asking price and we couldn't be more happy. This outfit sold our house in less than 24 hours of it being on the market. Boom!
If selling would highly recommend, really Professional service and quick turn around. Love the app that keeps you updated on progression of sale and from start to finish they could not do enough. Big thanks to Greg and Lisa
Just Sold My Mum's House with Mighty House They Advertised it on a Thursday and By the following on the Tuesday we had two viewing's both were really positive and the second viewer offered the full asking price. The sale got a bit complicated due to being in a trust and the firm who held the trust went bankrupt The Guys at Mighty House were great and kept us up dated by Email and by their very helpful App Thanks again guys you were great Paul and Brenda
Amazing experience with the letting of my property from Becky & Emma at Mighty House. 100% professional at all times, attention to detail is unbelievable! Responded to every email and enquiry so promptly. Always available with advice . I trusted their opinion all the way through the process . I wouldn’t use anyone else.
The Mighty House team are fantastic, Emma, Beccy and Greg, I couldn’t have asked for better people to assist with the letting and then the sale of my property. Thank you so much you were always there to do whatever you could. Thanks very much.
Excellent customer service, all very friendly and professional, big thanks also to Emma who has been looking after our property needs for quite a few years, all my questions are always answered swiftly and comprehensively. many thanks
I would highly recommend Mighty House. Greg and the team were fantastic at helping sell my property
Absolutely brilliant, Greg, Lisa and the team at Mighty House are amazing. Nothing is too much trouble and even managed to keep me calm when things got a bit rocky. After what turned out to be a bit of a roller coaster ride we got there in the end
Great experience all round, Greg and Lisa were very helpful from start to finish, would definitely recommend.
Emma Diamond of the residential lettings team is efficient and effective, always available and helpful, and this year she has saved us a packet. Liasing with the landlord next door (who isn't with Mighty House - yet) while we were away, she quietly solved our long-running roofing saga by organising another roofer to do the job - at half the cost - saving us £250 each. Taking advantage of Mighty House's full management service is paying dividends!
Mighty House, recently sold two properties for us, We can’t sing there praises enough, very professional, efficient, friendly service, with a presentation second to none, one property sold within two weeks, the second (our family home) sold to the first couple who viewed it “full asking” price. Everything went very smoothly and we were regularly updated as to the progress, We wouldn’t hesitate to recommend Them, and should We wish to sell or buy again we will definitely be using Mighty House, a very big thank you to all at Mighty House.
We’ve been a tenant with Mighty House for 6 months, and just renewed for another 6. Beccy and Emma have been really friendly, and responsive, I didn’t expect estate agents to be this good. They’ve been very helpful with the whole move-in process, and they’ve liaised with the landlord quickly about any maintenance issues and made sure they’ve promptly been fixed. We highly recommended Mighty House, and we hope when we need another property, they’ll be the ones to have it. Thank you Beccy, Emma, and team.
Bought my first house through Mighty house Lisa was brilliant and explained the process and what I needed to do when and chased people for me to make sure we got completed in the time scale we had set. They went that extra mile and nothing was ever too much trouble they definitely deserves a 5* review
Excellent service from both Sales and Lettings. Efficient and friendly. Highly recommended.
At viewing agent was on time polite and helpful and provided additional information without prompting, all round good experience!!
I recently bought and sold through Mighty House, and the service was absolutely brilliant from beginning to end. Nothing was too much trouble, and they went above and beyond all the way through the process. Thankyou to Greg, Lisa, Karen, and Denise, you are all a credit to this company. I would highly recommend considering this estate agent to anyone looking to sell!!
Friendly yet professional staff. As I lived almost 300 hundred miles away from the property that I was selling, it was sometimes hard organising things, but I felt I was in good hands with Lisa and Greg. Although it took a while to sell my house due to covid, we got there in the end and once a buyer was found the process was smooth. Thank you Mighty House!
Mighty House proved themselves to be excellent property managers, honest, reputable and reliable, people to lean on, depend on, so when it was time to sell our property, we put our trust in them. I can’t say the process was a totally smooth one, we hadn’t sold a house in thirty-five years, but we knew we had the right team to hold our hands through this unnerving process. Always at the end of the phone to answer any concerns we had and give us the best advice, we cannot thank all at Mighty House, enough! They truly went above and beyond!
I lived in one of their properties over a year and was really happy with everything. If I wasn't moving to different area, I would have continue living in the house. Everyone is very nice and they are quick to respond! Beccy has been amazing and always happy to answer any questions that I had !! Emma has been absolutely lovely and always keep me in update when it came to fixing issues in the house. Definitely recommend this letting agents !!
We received first class assistance, advice and support throughout the sale of our parents house and were impressed by the professional and efficient service given to us. Thankyou to Greg, Lisa, Karen, and Denise, for all your excellent work and we would highly recommend this estate agent to anyone looking to sell
I cannot say enough about how happy I am with Becky quail at Mighty House….She was amazing from the very start.. Within 2 days ,my property had been photographed, videoed and put on their website, and 2 appointments made to see it…I couldn’t believe how quick everything happened .!!!! She was extremely professional and such a lovely lady…She took all the worries away ,about sorting any paperwork out and what I needed to do next….. I cannot recommend this company enough and especially Becky quail… all done and dusted with a lovely tenant… I am so so happy… you won’t regret this…
By far the best House Estate Agents I dealt with in Lancaster. Professional, organised, always available and kind. Greg has helped me with any sort of enquiry throughout the whole process of buying my apartment and Lisa has also been very kind and proactive the times I had been in touch. Couldn't recommend enough.
Fantastic estate agents. Friendly staff, very pro-active team. Keep you informed at every stage. My house was sold in 3 days. No hesitation in recommending Mighty House to anyone.
Jorden from Mighty House was exceptionally helpful and kind throughout our experience whilst we were looking to rent with the company. Jorden showed fantastic customer service and was always very quick to respond to our emails.
Jorden at Mighthy House handled the viewing very professionally, having all the required facts to hand and being extremely symapthic about the current market conditions. The application and response was very prompt and the overall service from Mighty House was excellent, from a tenant's perspective.
I just purchased my first home through mighty house and I have to say the service I received from the team was great! No house purchase is ever without its challenges, but the mighty house team were friendly, approchable and on hand to address any questions or concerns I had. Special thanks to Lisa and Greg.
Thank you for all your hard work Karen , Greg , Lisa can’t believe the response I got with my house sale my neighbor said they were queuing down the street to view! They go above and beyond thank you so much
Looking into getting my first property and Greg has been an absolute diamond. Sign posting me to the right people and been so informative on the process.
Never had an issue that wasn't dwelt with speed and a very friendly manner and that is a lot coming from the rentee side of things. All in all, very happy with them!
Lisa and Greg are an absolute asset. Professional from start to finish. Great photography and 360 tour included. We had 6 viewings and 3 offers within 48hours of our house being for sale. Not the cheapest but you sure get what you pay for. Thanks Might House!
I had a wonderful experience from the moment I contacted them and throughout the entire process. Lovely flat, lovely neighborhood, very affordable rent. Jorden did an exceptional job. Thank you Mighty House!
I have to say mighty house have been brilliant from start to finish, especially Lisa who has dealt with everything for us and kept us informed regularly. People say buying and selling is stressful but it really doesn’t need to be with the right team behind you. Take their advice on solicitors and financial advisors and you won’t go wrong. We would highly recommend mighty house to anyone thinking of moving. Thank you so much for making selling our house very easy!!
The service we received was excellent. Information was always well up to date. All the staff were very helpful and we would have no hesitation in recommending Mighty House to anyone with a property to sell.
Malcolm & Ann Stephenson.
I spoke to one of the staff called Greg over the phone and he was so helpful and signposted me to various areas where I could get more help and support towards buying our first house. I actually called their number by mistake but it appears it was the best mistake ever made. Thank you Greg! You spoke to me like a customer, something that I have found very lacking in my dealings with businesses so far. What an excellent service. I am very impressed.
Our homes often sell within the first two weeks
Our years of experience means we know how to get the best price
Our staff offer guidance and support every step of the way
No sale, no fee with a minimum cost of £999 inc VAT
Latest property news, inspiration and local insights from the Lancaster DistrictVisit the Mighty Property Blog
View student-friendly properties in Lancaster by our dedicated websiteVisit the Mighty Student Living website