About

Mighty House

Mighty House is owned and run by Chartered Surveyors who are passionate about property and customer service

The Mighty House Team

We offer the kind of customer service that we would want to receive ourselves - as property investors, developers and landlords ourselves. We're proud of our staff and the range of skills and experience they bring to Mighty House.

Peter Charnley

Peter Charnley

BSc (Hons) MRICS, Director

Since graduating from Nottingham Trent University in 1994, Peter has been responsible for acquiring, selling and managing a wide variety of commercial and residential property portfolios throughout England, Scotland and Wales. His experience includes setting up and heading a Property Management Department for a company operating over 1000 pubs. Property types also included offices, retail, residential and agricultural land.

Peter’s responsibilities included both strategic decision making and the overseeing of sales and acquisitions of both individual properties and property portfolios; from marketing, negotiation, due diligence to completion and handover.

Peter is himself a portfolio Landlord throughout the North West. He has undertaken various investment projects to improve and extend properties and convert single dwellings into multiple flats including the drawing of design plans and making planning and building regulation applications himself.

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Isobel Burns

Isobel Burns

Sales/ Lettings Co-ordinator

Isobel is one of the most positive people any of us here at Mighty House have met! You will usually find Isobel at the front of the house when you visit us and you can be sure of a warm welcome.  Isobel worked for a local Building Society for 25 years, many of which as a top performing manager. Her success was because of attention to detail, creating a real team work ethic and exceptional customer service.

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Kirsty Donkin

Kirsty Donkin

Sales Assistant

Kirsty Donkin – Sales Assistant

Kirsty joined the Mighty House team in January 2017 after returning from recent worldwide travels. Having worked with Isobel for 5 years at the Furness Building Society, together they will provide you with exceptional customer service, a warm welcome and a friendly smile.  

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John Davenport

John Davenport

Sales Manager

John offers a genuine, no-nonsense professional service, something that genuinely comes across when you talk to him.  You can be sure that whether you are selling or buying, your needs will be in safe hands. Specialising in property sales and land development, John has been involved in the property industry for over 35 years.  He joined Mighty House in September 2016 having previously established and run a successful Estate Agency for himself.

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Marian Charnley

Marian Charnley

Sales and Lettings Assistant

Marian is Peter’s wife. She has lived in Lancaster for 17 years having moved from Holland when she married Peter. In between looking after their 2 children, she assists the sales team and her natural ability to communicate with customers means she has a very high success rate of converting the viewings she does to sales

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Tracy Kettle

Tracy Kettle

Lettings Property Manager

Tracy graduated from the University in Leeds in 2016 where she studied English and Media. During her studies, she worked part time for several years at a housing association call centre arranging repairs and assistance for the occupants. Tracy has a great work ethic and is the organiser in the lettings team!

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Kevin Lockett

Kevin Lockett

Lettings Property Manager

Before joining Mighty House Kevin previously worked as a team leader at Sainsburys in Morecambe for 6 years, where excellent customer service and high standards were essential. These Standards are reflected in the service he provides at Mighty House.

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Sarah Lucas

Sarah Lucas

Accounts Administrator

Sarah joined the Mighty House team in September 2015. Sarah brings with her a wealth of knowledge and experience in accounts and sales ledger.  Sarah is always happy to help with any queries you may have and you can be sure your accounts will be in safe hands. 

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Some kind words from our customers

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We would like to thank you both very much for all your excellent efforts on our behalf to sell our property. We are very happy with the selling price you have achieved.

B Robinson

As I'm now up to a full complement of tenants I just want to say thank you for all you've done for me these last six months. Your support has been invaluable and you [Isobel Burns] are a credit to Mighty House.

L Kirby

I just wanted to say a big thank you to you and your team. From the first enquiry about my tenancy right up to my termination date you have all been very friendly and helpful. The whole process was so easy and quick. I have rented on several occasions with other estate agents in the Lancaster area and I have to say that your company have given the best service without doubt. If I ever have cause to rent in the future you will be my first port of call. Please pass on my thanks to all your team.

P Hodges

I am very grateful to all of the mighty house team especially to Peter Charnley who personally dealt with the sale of our house. They all go above and beyond to ensure everything progresses and runs as smoothly as possible. They keep you well informed and up to date of the process throughout, I would defiantly recommend mighty house. A big thank you once again!!!

K Holmes

Really quick to respond to call out. Problem sorted we have heat again

L Peterson

Great renting company. In case of any problems, they quickly deal with them.

M Szyniszewski

We would like to thank you for being fantastic agents and also would be grateful if you could pass on our appreciation to the Landlord. We enjoyed living in the property and you were much easier to deal with than any agents we've encountered previously.

H & C Legat

I can't thank you enough for everything you have done. Words can't express how grateful I am. I can now care and see my mum and she can see her grand children.

Mrs M Mclee

To All at Mighty House. Just wanted to say thank you for your help in our "efforts" to buy [property] Road. It just wasn't the outcome we wanted but realise it wasn't for the want of trying by ourselves or your team. Special thanks must go to Isobel who I know tried her best. Guess it just wasn't mean to be. We keep our fingers crossed that our current attempts to buy a house go smoother and quicker. Thanks again.

J Nicholson & family

Thank you very much for all your kind help in the process of our new property purchase. Had a wonderful experience....

Mr Patel

Thank you very much for a fast efficient and professional service. All the staff were polite and helpful and I was very pleased with the outcome. I would certainly recommend you to friends and family. Once again many thanks.

Mrs J Coulson

To Mark and Team, With best wishes for Christmas and the New Year. Thanks for all your help & guidance with the house sale. The speedy action was awesome!!!

Mr & Mrs Bowskill

We are so pleased that we decided to use Mighty House to sell our house. Mark told my husband and I that he had a great deal of experience in the estate agency business and it certainly showed. He knew exactly the type of person that would be ideally suited to our home, and sold out house within a few weeks, in fact he actually sold it twice as our first buyer dropped out due to personal reasons. We mainly dealt with Isobel in the office who was fantastic, efficient and friendly. We were very pleased with the brochure Mighty House produced and would be more than happy to recommend them. Thank you mark and Isobel for everything!

Sarah

I would like to say a huge thank you to Peter and his team especially Isobel who went above and beyond to help us try and find a home for my daughter to rent. The service we received was AMAZING. The courtesy that the whole team gave me certainly puts Mighty House firmly at the forefront of my mind when thinking of premier customer service. I would like to add that one of the main reasons Mighty House stood out for me was after 3 months of discussion with estate and letting agents in Lancaster, Mighty House was the only company we faced who had staff with nice manners and were able to provide good customer service, I’m afraid this is not so with all agents in Lancaster. They came across as the only letting agents who actually cared about the customer standing in front of them, rather than just trying to palm off excuses or not listening at all as was the case with many others. All in all excellent service received. Thanks Guys. :)

Katharine and Katriona

Many thanks for all your help and advice. We would certainly recommend Mighty House and will certainly be in touch again when we are in need of your services.

Heather

And thank you and the team at The Mighty House for the great service and support that you have provided to us throughout the long saga of trying to sell 5 Windermere Rd. Being at such a distance has been really difficult for us but you really went the extra mile for us and we really do appreciate it. I wish you all the best with growing the business. I am sure that it will go from strength to strength with the excellent service you provide.

Anne-Mree & Ron

Mighty House gave me a super platform to advertise my property, accompanied with quick and responsive customer service to help me rent my house within 2 days of going live. I would definitely recommend Mighty House as a economical and effective way to sell or rent your property.

Julia

I have been extremely happy to rent from Mighty House and I am really grateful for all your help in the past one year. I will recommend Mighty House to my friend and anyone else for sure. I think I speak for everyone at 64, Coulston Road when I say that your management has been first class!

Mr Misra

I am delighted at the professional manner and dedication of the staff at Mighty House in achieving the expedient sale of my property for a great price and making it stress free. Many thanks.

Mr Bradshaw

After visiting the showroom at 83 Bowerham Road we instructed Mighty House to sell our house. Mark Fletcher did a thorough job valuing, assessing and photographing the property. His advice was always helpful and forthcoming. He took a personal interest in promoting the sale and efficiently conducted viewings and he got us a good price for the property. He kept us in touch with developments as the sale proceeded. We certainly would recommend Mighty House as a helpful and efficient local estate agency.

David and Judy

I choose Mighty House because they were an independent firm with a local shop front as well as being linked in to all the on line services which are now a requirement for house sales - I felt I was getting the best of both worlds. I have already recommended their services to my friends and am happy to offer a wider testimonial here. Their staff were always helpful and Mark, in particular, offered a friendly and very competent service. Mark was always available to talk through any issues, and the local office meant that I could have a ‘face to face’ chat when I felt the need to talk through any particular situations. Mark’s wealth of experience of selling houses meant that I felt able to trust the advice I sought at various points in the sale. I choose to use one of their services where I showed prospective purchasers around my house and whilst this deal offered very good value for money, I never felt a less valued client because of my choice of using one of their cheaper schemes. I would definitely use their services again should I ever move house again!

Claire

Following a relocation from London to Lancaster, we decided to start looking into purchasing our first property. We contacted a number of estate agents in Lancaster and viewed a range of properties. We initially offered on a property with another agent but the service we received as buyers we felt was very poor and not working in our best interests. We contacted Mighty House as they had similar properties for sale. From our first contact with Mighty House, we felt that they listened to what we wanted and ensured that they arranged viewings that were appropriate; a number of other agents just seemed to want to show us everything they couldn't sell rather than anything that ticked our boxes. Mighty House worked hard to ensure that both our needs and the seller’s needs were met and we were delighted with the outcome. They were understanding of our particular circumstances throughout and ensured that we and the vendor were kept abreast of developments as they happened. Mighty House have been honest and transparent with us throughout the process and have even recommended an excellent Solicitor who helped move the process along extremely quickly through to completion. We couldn't recommend Mark and the team at Mighty House any higher; they supported us through the roller coaster of buying our first property and were a delight to negotiate with.

Nathan & Vicky

A great service from start to finish, professional and friendly staff. It was a rather bumpy ride selling my late aunts bungalow especially when the first sale fell through but Mighty House had it back on the market within hours and viewing within days. Once the sale was agreed they were very helpful in sorting out any little niggles helping to save time and money with legal costs. Overall a high class service at a very reasonable cost. Many thanks from the Haslam family especially to Mark and Isobel.

Mrs Steph Haslam

Excellent service throughout the duration of my tenancy

Matthew Wood

Great service from start to end. Would recommend.

Dr Green

Fantastic service in my first year from Peter and team. Any issues resolved swiftly.

George Kushnov

Thank you Peter and team

John Brennen

Thank you Peter and team

Matt Garside

Good service

Mikel Patel

I encountered a few small problems, which were dealt with efficiently

Sara Lahar

Enjoyed my time within this property and dealing with Mighty House. Thank you.

Lucy Wilson

Clear advert, professional service given by all. No problems, would recommend

Craig Gould

Found property on internet, a clear advert, dealt with peter who was very good and answered all questions professionally. Would recommend. Isobel is also lovely to deal with

Lynda Yates

Happy with everything, would recommend

Patrick Bishop

Very good service from Peter and Isobel, would come back again, and have recommended to many friends

Maysara Adel Ali Sayed

Good service, We've used them more than once and would recommend

David Cunlffe & Elsa Jean Kinnish

Really good service. Saw advert in paper, clear with full details. Our queries were handled immediately

Paul & Michelle Good

Saw on Rightmove, Ad not complete, but Peter explained all, dashing suit, have dealt with other estate agents before but MightyHouse was very professional -its like dining at a fine restaurant

Mr Pavel Bogolyubov & Mrs Natalia Bogolyubova

Very helpful. I saw the property on Rightmove. The advert was good. Easy and no hassle

Benjamin Allen Maunder

Very happy with service, we had a few issues with the rented accommodation, which were sorted sensibly within good timescales, which we were happy about. Highly recommended

Mr George Fragkiadakis & Ms Anastasia Legga

We recently had heating problems. There was a quick response to these, so we would recommend Mighty House

Mr Tim Buthcer & Mrs Sian Butcher

Dealt with peter - fantastic service

Jane Ritchie

Very happy with the service and would recommend.

Geoffery F Marshall & Janice E Marshall

Good service, would recommend.

Megan Lauder

When we spoke to Isobel, she was fantastic - very informative. We were shown round the property by Peter - excellent viewing.

Mr S & Ms J Edwards

Fantastic service from Isobel, was a smooth process. Also suggested alternative properties. Would highly recommend.

Ms Star & Mr Harris

Fantastic during my brief tenancy and helped me

Terry Powerst

Was recommended by a friend, dealt with Peter, Peter was absolutely brilliant, any issues were dealt with within a week, would strongly recommend

Zoe Louise Clarke

Fast Sellers

Fast Sellers

Our homes often sell within the first two weeks

Property Know-How

Property Know-How

Our years of experience means we know how to get the best price

Support Team

Support Team

Our staff offer guidance and support every step of the way

Fair Price

Fair Price

No sale, no fee with a minimum cost of £999 inc VAT

Latest News

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